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Home └Customer Service Training Day 1 └Tent and Table History

Customer Service Training Day 1

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Course content
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    • Management Team!
    • Tent and Table History
    • Purpose and Core Values
    • Lets set up your logins!
    • Who we are
    • How to give good customer service! #1
    • How to give good customer service! #2
    • How to give good customer service! #3
    • Order Numbers!
    • Shipping Companies!
    • Meetings/Huddle Information
    • Communication with employees
    • CRM Introduction
    • CRM - How to search for a customer
    • CRM - Customer Profile / 360 Profile
    • How to create a profile
    • Calls,Tasks,Leads,Notes & Emails
    • How to get to your google calendar.
    • Basic CRM Navigation
    • Yotpo Moderation Training with Colleen

Tent and Table History

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